We take care of our customers and offer a 5-year warranty on all Tied-In Equipment. If your gear has a defect or springs a leak during the first 5 years of ownership, simply send us the pack and we’ll repair or replace it at no charge. You have our word.
Our goal is for your gear to have a full fireline career of kicking ash and taking names. If something is wrong with your Tied-In Equipment or you have feedback or suggestions, shoot us a call or email… Experience Driven Design™ is our motto.
Bottom line: If you choose our gear, we’ll take care of you.
Attach the pack to your Old School Trombone:
Grab a crescent wrench or a pair of pliers/channel locks and unscrew the trombone’s only brass fitting that is connected to the hose. There’s a ball bearing in the end of the trombone, don’t pocket that for your sling shot, it needs to stay put in the trombone. By hand, carefully align threads and screw on the trombone to the shut-off valve on your Tied-In Equipment hose end. Tighten vigorously with your wrench and bear paws. When the connection is getting seriously tight, rotate the final ½ or ¼ turn so that the shut-off key is pointed forward and out of the way of the palm of your hand while spraying.
The shut-off valve:
Should be closed during transport and storage (even in between sprays)—those trombones leak like a sieve. Tied-In is working on a modernized water delivery system… Stay tuned.
Anchoring the pack to your line gear (slight learning curve here so we made a totally sick info graphic, see below):
A full pack is meant to be loaded like you would put on a backpack: arms crossed in front of you holding the two anchor straps and the trombone, then swing it up, over and around to land the reservoir on the brain of your fire pack. You’ll then have a left and right talon hook to secure to daisy chain loops on your fire pack’s hip belt or side pouches. Hook those babies in as you screech like a red tail hawk! Pull the cinch handles as tight as your muscles allow, grab the trombone and you’re off.
For packs with shoulder straps, grab the two top straps to swing the pack up, around and on. Click the top two quick attach buckles, then secure the bottom anchors. Pull the cinch handles seriously tight, and done.
Filling the pack:
The packs are designed to be refilled by a buddy while anchored to your line gear. Hold up the handle near the fill cap while filling. No buddy? It’s ok, we don’t have many friends either.
The fill cap:
This is going to be a lot like putting caps on other things... Trust your experience to guide you. See that heavy gauge stainless steel ring in there? You can really crank it down. If the cap leaks, it’s either cross threaded or not tight enough.
Setting up our packs
Product Care
Tied-In Equipment is made to withstand years of fireline work. But we haven’t yet cracked the laws of physics. Here are a few things that will help extend product lifespan:
Keep the packs full of water during storage and transit. This will help the material retain its shape and will limit the stress of hard folds and creases.
Keep the packs clean of fuel and other chemical corrosives. If the packs come into contact with saw fuel or burn mix, etc., no big deal, just rinse off with soap and water to avoid unnecessary harm.
Keep sharp edges clear of the packs. The pack fabric is easily repairable with Aquaseal or industrial adhesive and patches, but take care when loading tools and packs together. Ensure that vehicle mounted setups, where sustained vibration and rubbing is certain, don’t expose the packs to jagged edges, etc.
Need to make a repair? Give us a call and we’ll walk you through it.
New Customers
First of all, thanks for tying in with us. There’s a heap of outdated wildland equipment floating around out there, and it’s Tied-In’s mission to break that mold with Experience Driven Design™, tough products and killer service.
If something doesn’t exceed expectations or if there is a problem with your gear, give us the chance to make it right. We’ll take care of you, and we’ll take your feedback to heart. Give us a call: 520-820-0375
Send our website or Instagram @tied_in_equipment to your fire buddies. If you think we’re on to something here, spread the word. We’re just knuckle draggers with no marketing budget, so we’ve got to lean on you for this one!
Anchor, flank and TTFI! You know what we’re talkin about (let ‘er rip tater chip, pick it up direct, light and swat, whatever—just pull cord and Tie-In!). See you on the next one.
